Shipping + Delivery Policy

Express Delivery (FREE): To USA Only

• Express Delivery: Ships in 1 to 3 working days. Transit Time takes an additional 3–7 working days.
  
  

• Deliveries are typically made Monday to Friday between 8:00 AM and 6:30 PM.
  
  

• Working days are Monday to Friday (public holidays and weekends are excluded).
  
  

• We do not ship orders on weekends or holidays.

Shipping: U.S. orders transit within 3–7 days.

All orders will receive an email confirmation that includes tracking information once the package ships.

Our Guarantee

• If your order is lost or damaged during transit, we will send you a replacement free of charge. Just contact our support team.

• All of our products are designed to provide 100% satisfaction. If you're not happy with your purchase, you may return it for a full refund or replacement.

Important Remarks

Refunds are not issued for free items; however, replacements are sent for items lost during shipping.

Replacements for free items are also available within 7 days of receiving the product if damaged.

Tracking your order:

To track your order, please contact us at contact@fasciawavemassage.com with your full name, mailing address, and confirmation number.

Please note that your tracking number is the one automatically sent once your order ships (this may take up to 2 days). Tracking numbers usually contain 13 characters and begin and end with a letter.

If you cannot find your tracking number, please get in touch with us at contact@fasciawavemassage.com